The City Council approved an ordinance in June 2021 reinstating all water penalties for past-due account balances.

Customers with a past due balance of $20 or more on the August 5th billing cycle will receive a late fee and a pink warning notice. Disconnections will begin on September 21, 2021.  Remember, if your water gets disconnected on September 21, your entire bill will need to be paid, including all penalties, before it can be turned back on. Don't let that happen, be proactive, not reactive!

If your account includes a past due amount, please take this opportunity to pay the entire balance, or make arrangements for a payment plan by no later than September 20, 2021, to avoid disconnection. Customers establishing a payment plan will still receive a monthly late fee until the balance falls below $20.00. Water service will not be disconnected if the payment terms are followed.

Upcoming Dates: 

• August 5: First Late Fee Charged
• September 21: First Disconnection

If a payment plan is not a good option, there may be assistance available through local non-profit organizations, including:

• Carbon Valley Help Center: (303)-833-6626
• Our Center of Longmont: (303)-772-5529
• United Way of Weld County: (970)-353-4300
• Weld County Emergency Rental and Assistance (ERA): (970)-400-6600

Water Payments

Most utility services can be performed online or by telephone.  

• Payments can be made through the online portal, payment drop-box at City Hall or send a check through the U.S. Mail.
• We encourage use of e-check for online payments of any kind
• Phone payments will temporarily be accepted.  Please call 303-833-2317 ext. 121.
• Consider signing-up for automated payments and paperless utility bill by email.

The City accepts credit cards and debit cards to pay your monthly water and trash bill..

 The City of Dacono provides treated water to all residential, commercial and industrial customers in the city limits. Water is billed monthly. The base cost for residential water is $30 for up to 5,000 gallons.

A capital improvements fee is charged each month to all water users for repayment of bonds for the water tower and other water bonds, and line replacement and other capital costs. Residential customers are charged $17 for the capital improvement fee.

Account Access Available

View your utility account, see three year consumption activity, historical payments and change how you receive your bill, then pay your balance. The payment is automatically credited to your account.